Keyword Analysis & Research: egain
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eGain - Wikipedia
https://en.wikipedia.org/wiki/EGain
WebeGain Corporation (formerly known as eGain Communications Corporation) is a cloud-based software company with its headquarters at Sunnyvale, California. eGain provides applications for customer service, knowledge management, and analytics, that businesses use to serve and sell to their customers.
DA: 86 PA: 43 MOZ Rank: 5
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#1 AI + Knowledge Automation Platform for Customer Engagement - eGain
https://www.egain.com/products/
WebeGain Knowledge+AI. Knowledge Base with AssistGPT generative AI capabilities and AI-powered process guidance for contact center agents, store associates, branch staff, and field service personnel.
DA: 100 PA: 1 MOZ Rank: 94
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Cloud Customer Service Software | eGain
https://www.egain.com/service-cloud/
WebeGain Cloud™ is the first cloud customer engagement software suite in the industry, created even before cloud was “cool.” eGain’s top-rated cloud software for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world.
DA: 100 PA: 79 MOZ Rank: 41
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Email Management Software | eGain
https://www.egain.com/products/email-management-software/
WebIndustry’s First Web-Based Email Management Software. eGain Mail, the leading web-based email management software for customer service, helps companies manage large volumes of customer emails and webforms responsively and effectively.
DA: 18 PA: 34 MOZ Rank: 51
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Intelligent Customer Messaging Hub & AI Platform | eGain
https://www.egain.com/conversation-hub/
WebRated #1 by Gartner and Forrester for digital customer engagement, the eGain Conversation Hub enables businesses to engage customers in a personalized, proactive, and intelligent manner across digital touchpoints, while integrating out of the box with telephony.
DA: 65 PA: 80 MOZ Rank: 62
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eGain Corporation | LinkedIn
https://www.linkedin.com/company/egain-corporation
WebeGain Corporation | 65,611 followers on LinkedIn. Knowledge-powered customer engagement platform | Infused with AI and analytics, eGain Knowledge Hub improves customer experience and reduces agent ...
DA: 92 PA: 88 MOZ Rank: 68
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Customer Self-Service-Software | eGain
https://www.egain.com/products/customer-self-service-software/
WebAn integral part of the eGain Customer Engagement (CEH) suite, the self-service software enables call deflection from contact centers, and when needed, full-context escalation of self-service interactions to assisted interactions.
DA: 10 PA: 65 MOZ Rank: 28
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Knowledge Management Platform | eGain
https://www.egain.com/products/knowledge-hub/
WebRated #1 by analysts, the eGain Knowledge Hub is a comprehensive knowledge management solution that improves customer service and empowers employees–agents, knowledge authors, and operations managers.
DA: 32 PA: 95 MOZ Rank: 71
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What is AI for Customer Service | eGain
https://www.egain.com/what-is-ai-for-customer-service/
WebImplementing AI for customer service can lead to significant cost savings in the long run. By automating repetitive tasks and reducing the need for human intervention, businesses can optimize resource allocation, minimize operational costs, and achieve greater ROI on their customer support investments.
DA: 71 PA: 87 MOZ Rank: 87