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Frequently Asked Questions

What is CenterPoint Energy?

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas.

Can CenterPoint Energy markup on natural gas?

CenterPoint Energy utilities are not allowed to markup, nor profit, from the purchase and sale of natural gas. Natural gas is a commodity bought and sold in a national deregulated market and prices fluctuate daily due to supply and demand pressures.

How do I get a rebate from CenterPoint Energy?

Visit or call 1-866-240-8476 for a list of rebates, qualifying appliances and energy efficiency tips. Budget Bill: Under this billing plan, a customer's estimated costs for a year of gas service are spread in equal monthly bill amounts for the year.

How do I enroll in CenterPoint Energy's home weatherization program?

Customers can enroll for free on or by calling 1-800-227-1376. Home weatherization: CenterPoint Energy's home weatherization program helps qualifying Ohio customers implement energy efficiency improvements to their homes at no cost. Households must fall within 300 percent of federal poverty guidelines to apply.

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